Your first day: get the hotel ready

A checklist to start selling on the right foot.

The setup checklist

Follow these steps top to bottom. Each one unlocks the next: without rooms there is nothing to price, and without rates and payments your website can’t sell.

  • Review roomsDone
  • Set ratesDone
  • Connect paymentsPending
  • Add your teamPending
  • Publish the websitePending
Five steps to get the hotel up and running.
  1. 1

    Review your rooms

    Configuración → El hotel → Habitaciones (Rooms): names, capacity, units and base price per night.

  2. 2

    Set your rates

    Configuración → Precios y venta → Tarifas (Rates): base price, seasons (e.g. summer), channel markup and taxes (VAT, tourist tax). Discounts and promotions have a screen of their own: Configuración → Precios y venta → Campañas y Ofertas.

  3. 3

    Connect payments

    Configuración → Tu web y los canales → Conexiones → Pagos: connect Stripe and choose the payment policy. Without this, your website cannot charge for bookings.

  4. 4

    Add your team

    Configuración → Equipo y seguridad → Equipo: add front desk and housekeeping with the right role.

  5. 5

    Publish your website

    Configuración → Tu web y los canales → Tu web: pick a template, review the texts in Studio and press “Publicar” (Publish).

To check that the external services are ready, go back to Configuración → Tu web y los canales → Conexiones: the green banner means connected and verified.

  • StripeConnected
  • SES.HospedajesConnected
  • VerifactuNot connectedTest connection
Connection status: green = ready to operate.

Important

Change the initial password on day one (Configuración → Equipo y seguridad → Seguridad). The administrator account can see and change EVERYTHING.